Organization FAQs

We met and exceeded our COVID-19 relief matching campaign goal!

In recognition of the amazing campaign response, Thrivent tripled our original commitment. We matched donations up to $3 million, with Thrivent providing a total match of $1.5 million. This means all online donations submitted through Thrivent.com between March 18 and March 27, 2020, at roughly 3 p.m., Central time, will be included in the match. Together, Thrivent and our members, friends and family have made more than a $5 million impact in our communities to help those in need.

Please review the following frequently asked questions and responses.

Q. How are donation receipts issued to donors?

A. Donors will receive a gift receipt from InFaith Community Foundation via email at the time the donation is processed. Issued by InFaith, the receipt includes the donation amount and name of the selected organization for the donor's records and tax purposes.

Q. When will the donations and matching grants be paid out to organizations?

A. The grants for the donations will be paid out by InFaith Community Foundation approximately 10 days from the date the donations were made. InFaith pays out the grants via checks.

Thrivent paid out the matching funds on April 22, 2020, through Electronic Funds Transfer (EFT). It could take 5 – 7 business days for the funds to appear in your organization's bank account.

Please note: The email sharing donor and deposit information sent on April 22 listed an incorrect deposit amount. A corrected email was sent on April 23. To clarify, the actual amount deposited into your organization's bank account is accurate. Only the dollar amount listed in the initial email was inaccurate.

Q. What information does the organization receive regarding who made the donations?

A. By the end of April, Thrivent will email a report to each organization with donor names and email addresses. This information is being provided for donations received between March 18 and April 5, 2020.

Q. Are the donations received paid out individually or combined?

A. InFaith combines donations received and sends out by check. Due to the timing and volume of donations that came in related to this campaign, most organizations will receive one donation check with a smaller group receiving two checks.

Q. Who was able to participate in the $2 million donation challenge and have their donations matched?

A. Any individual could give through the Thrivent Choice® Giving Platform offered in partnership with InFaith Community Foundation. Thrivent paid the payment processing fees for anyone who made a personal donation through this website. Additionally, Thrivent contributed an extra $1 for every $2 donated, for the first $3 million in donations.

Q. What were the guidelines for this donation challenge and matching opportunity?

A. Donations must be made online through our Thrivent Choice Giving Platform.

  • Only donations made to organizations within the current Thrivent Choice Catalog were eligible for the match.
  • The matching opportunity ran until the $3,000,000 match was met or June 30, whichever came first.
  • Thrivent will pay the online processing fees for personal donations made through InFaith Community Foundation, up to $100,000 in fees per calendar year.
  • Thrivent will automatically pay all eligible matches and processing fees. No additional action is needed outside of making the donation through the Thrivent Choice Giving Platform that is offered in partnership with InFaith.

Q. Why does Thrivent not share the exact amount of Choice Dollars® directed by an individual or the specific amount of a personal donation made to my organization?

A. Choice Dollars Grant funds: Congregations and 501(c)(3) nonprofit organizations receiving Choice Dollars grant funds from Thrivent will know the names and addresses of members who recommended that they receive grant funds by directing Choice Dollars to them. However, for legal reasons, we cannot provide the specific amount of Choice Dollars each member directed.

Choice Dollars are not part of a member's income or tax deductible. By directing Choice Dollars, they are recommending that Thrivent donate an amount of its charitable funds to one or more nonprofit organizations. All funds distributed under the Thrivent Choice program are exclusively Thrivent's funds, and are never owned by members or paid on behalf of members.Members are able to share this amount with the organization. However, we are not able to verify this information due to privacy reasons.

Personal Donations: InFaith will provide the specific amounts donated by an individual, upon request. Contact the Member Connection Center at 800-847-4836 and state "Thrivent Choice" at the prompt.

Please call the Member Connection Center at 800-847-4836 with any additional questions.